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Terms of Service

Overview

Welcome to 鶴甜甜 Hetiantian. The terms “we,” “us,” and “our” refer to 鶴甜甜 Hetiantian. 鶴甜甜 Hetiantian operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience.

鶴甜甜 Hetiantian is powered by Shopify, which enables us to provide our services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, using, or interacting with our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, please do not use or access our services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this service on a device you own, purchase, or manage.

To use our services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to us is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We make every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may vary depending on the type of device you use, as well as your device settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match the descriptions or images shown in our online store.

We may change product descriptions at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. 鶴甜甜 Hetiantian reserves the right to accept or reject your order for any reason at our sole discretion.

Your order is not accepted until 鶴甜甜 Hetiantian confirms acceptance. We must receive and process your payment before accepting your order.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

Products purchased from us may only be returned or exchanged in accordance with our Refund Policy.

Your purchases are intended for personal or household use only and may not be used for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is submitted and will be listed in your order confirmation email.

Unless otherwise stated, published prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.

Prices listed in our online store may differ from prices offered in physical stores, other online stores, or third-party marketplaces.

We may offer promotions from time to time that may affect pricing. These promotions may be subject to separate terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will apply.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

1. The credit card information you provide is true, correct, and complete.
2. You are duly authorized to use the credit card for the purchase.
3. Charges incurred by you will be honored by your credit card company.
4. You will pay all charges incurred by you at the posted prices, including shipping, handling, and applicable taxes, if any.

Section 5 - Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs processing, or events beyond our control.

Once we transfer products to the carrier, title and risk of loss pass to you.

Section 6 - Intellectual Property

Our services, including but not limited to trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by 鶴甜甜 Hetiantian, its affiliates, or licensors, and are protected by copyright, trademark, and other intellectual property laws.

These Terms of Service allow you to use the services for personal, non-commercial purposes only.

Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our services.

Nothing in these Terms of Service grants or should be interpreted as granting you any license or right to use any patent, trademark, copyright, or other intellectual property rights of 鶴甜甜 Hetiantian, Shopify, or any third party.

Unauthorized use of the services may violate intellectual property laws. 鶴甜甜 Hetiantian reserves all rights not expressly granted in these Terms of Service.

The name 鶴甜甜 Hetiantian, our logos, product names, service names, designs, and slogans are trademarks of 鶴甜甜 Hetiantian or its affiliates or licensors. You may not use such trademarks without prior written permission from 鶴甜甜 Hetiantian.

Shopify’s name, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing in the services are trademarks of their respective owners.

Section 7 - Optional Tools

As part of the services, you may have access to customer tools provided by third parties. We do not monitor, control, or have any input over such tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without endorsement.

We are not liable for any issues arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.

We may also offer new features through the services in the future, including new tools and resources. Such new features will also be subject to these Terms of Service.

Section 8 - Third-Party Links

The services may contain materials and links to third-party websites or services, including embedded third-party features.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

If you decide to leave our services to access third-party materials or websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to any third-party websites or your purchase or use of any products, services, resources, or content from third parties.

Please carefully review third-party policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 - Relationship with Shopify

鶴甜甜 Hetiantian is powered by Shopify, which enables us to provide our services to you. However, any sales or purchases made through our store are made directly with 鶴甜甜 Hetiantian.

By using our services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and 鶴甜甜 Hetiantian, including any injury, damage, or loss arising from the purchase of products or services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with 鶴甜甜 Hetiantian.

Section 10 - Privacy Policy

All personal information collected through the services is governed by our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy.

By using the services, you acknowledge that you have read our Privacy Policy.

Because our services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the services in order to provide and improve the services.

Information you submit to the services may be transferred to and shared with Shopify and third parties, which may be located outside your country or region of residence, in order to provide the services.

Please review our Privacy Policy to learn more about how we, Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the services, and to fulfill our obligations and exercise our rights under these Terms of Service.

You represent and warrant that:

1. You own all Feedback and all necessary rights related to such Feedback.
2. You have disclosed any compensation or incentives received in connection with submitting Feedback.
3. Your Feedback will comply with these Terms of Service.

We are under no obligation to keep your Feedback confidential, pay compensation for your Feedback, or respond to your Feedback.

We may, at our sole discretion, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or otherwise in violation of any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You also agree that your Feedback will not contain defamatory or unlawful content, abusive or obscene material, computer viruses, or other malware that could affect the operation of the services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for the Feedback you submit and its accuracy. We are not responsible for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions

Information provided through the services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

If any information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without notice, including after you have submitted your order.

Section 13 - Prohibited Uses

You may access and use the services only for lawful purposes.

You may not access or use the services for:

1. Any unlawful or malicious purpose.
2. Violation of any international, federal, provincial, state, or local laws or regulations.
3. Infringement of our intellectual property rights or the intellectual property rights of others.
4. Harassment, abuse, insult, harm, defamation, intimidation, or discrimination against our employees or any other person.
5. Transmission of false or misleading information.
6. Sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms of Service.
7. Transmission or procurement of advertising or promotional material, including spam, chain letters, junk messages, or similar solicitations.
8. Impersonation or attempted impersonation of any person or entity.
9. Any conduct that restricts or inhibits any person’s use or enjoyment of the services or that may harm 鶴甜甜 Hetiantian, Shopify, or users of the services.

In addition, you agree not to:

1. Upload or transmit viruses or malicious code.
2. Reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the services.
3. Collect or track the personal information of others.
4. Engage in spam, phishing, pharming, or impersonation attacks.
5. Use robots, spiders, crawlers, scraping tools, data extraction tools, automated devices, AI tools, or manual methods to access the services without authorization.
6. Interfere with, bypass, or circumvent any security or authorization features.

If we determine that you have violated any part of these Terms of Service, we reserve the right to suspend, disable, or terminate your account at any time without notice.

Section 14 - Agents

If you use, allow, enable, or cause the deployment of any software or service that acts autonomously or semi-autonomously on behalf of a person or entity to access, use, or interact with the services, this section applies.

Any such agent must identify itself at all times and operate in accordance with applicable requirements.

We may restrict whether and how any agent accesses, uses, or interacts with the services, including through technical measures.

Agents must:

1. Identify requests as originating from an agent.
2. Disclose the agent name in the user-agent string where applicable.
3. Not hide or obscure that access or interaction originates from an agent.
4. Not mimic human behavior to bypass access controls.
5. Not bypass CAPTCHA or similar measures intended to distinguish automated access from human access.
6. Truthfully respond to prompts seeking to determine whether an interaction is from a human or automated system.
7. Not avoid or circumvent measures intended to block, restrict, modify, or control agent access.

Section 15 - Termination

We may terminate this agreement or your access to the services, or any part of them, at any time at our sole discretion without notice.

You remain liable for all amounts due up to and including the date of termination.

The following provisions will survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive termination.

Section 16 - Disclaimer

The information displayed or provided through the services is for general informational purposes only.

We do not guarantee the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

Except as expressly stated by 鶴甜甜 Hetiantian, the services and all products provided through the services are provided “as is” and “as available,” without any express or implied representations, warranties, or conditions, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant, represent, or guarantee that your use of the services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you.

Section 17 - Limitation of Liability

To the maximum extent permitted by law, 鶴甜甜 Hetiantian, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates will not be liable for any claim arising from your use of the services or any products purchased through the services.

This includes any errors or omissions in content, any loss, damage, or injury resulting from the use of the services or any content or products made available through the services, and any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

This applies whether based on contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless 鶴甜甜 Hetiantian, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, or expenses, including reasonable attorneys’ fees, arising from:

1. Your breach of these Terms of Service or any documents incorporated by reference.
2. Your violation of any law or third-party rights.
3. Your access to or use of the services.

We will notify you of any claim subject to indemnification. Failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of such claims, including selecting counsel, at your expense. We will not settle any claim requiring non-monetary obligations from you without your consent, which may not be unreasonably withheld.

You must cooperate in the defense of any indemnified claim, including providing relevant documents.

Section 19 - Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service.

Such determination will not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or related to the services, constitute the entire agreement and understanding between you and us and govern your use of the services.

They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

Section 21 - Assignment

You may not delegate, transfer, or assign this agreement or any rights or obligations under these Terms of Service without our prior written consent.

Any attempted assignment without consent will be void.

We may transfer, assign, or delegate these Terms of Service and our rights and obligations without notice or consent.

Section 22 - Governing Law

These Terms of Service and any separate agreements under which we provide services to you will be governed by and interpreted in accordance with the laws of the jurisdiction where 鶴甜甜 Hetiantian is based.

Section 23 - Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

Section 24 - Changes to Terms of Service

You can review the current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms of Service as required by applicable law, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the services after any changes are posted constitutes acceptance of those changes.

Section 25 - Contact Information

If you have any questions about these Terms of Service, please contact us by email at:

anin0307@gmail.com

Our contact information is:

鶴甜甜 Hetiantian
Email: anin0307@gmail.com
Website: https://hetiantian.co